Liffey Valley Opel., Liffey Valley Motor Mall, D22 PX46 Dublin 22
Further to An Taoiseach’s briefing announcing further measures to combat the COVID-19 virus contagion in Ireland, the list of non essential retail outlets and services has been expanded to include motor repair businesses. Accordingly, all Windsor facilities will close from 12 p.m. Friday 27th March for a two week period. However, in accordance with the new measures announced, Windsor is available to front line health care workers, our customers and the general public, on an emergency call out or delivery service only. To facilitate this service, the following contact arrangements are in place for the Leinster and Galway regions.
Emergency Contact Only
Please contact Windsor via phone or email if you require emergency support.
| Leinster Emergency Support |
| Phone - 01 4633 577 |
| Text only - 086 1803 881 |
| Email - supportdublin@windsor.ie |
Sales Operations
Our Sales team will continue to engage with any queries our customers may have and provide guidance via phone, video and live chat to appraise and qualify your needs remotely. We remain fully accessible on line so please feel free to browse our selection of new cars and used cars online and contact our teams via our website here.
Finally, Windsor are fully supportive of our Government’s strategy as we deal with this unprecedented crisis and would urge all citizens to observe these new measures.
Thank for your continued support and understanding.
Take care and stay safe,
Peter Nicholson
Managing Director
Q: I am worried about my car repayments, or would like to put them on hold – is there a Customer Payment Moratorium?
A: We would advise that you contact your lender to discuss your particular circumstance, please use these numbers;
Q: I can't remember who my lender is?
A: Details of this will be on your bank statement as per the monthly direct debit. If still unclear, contact your bank and ask that they advise you who the finance lender is.
Q: Can I still collect the new car that is on order?
A: Unfortunately all of our showrooms are currently closed for new deliveries. Please contact one of the support emails or phone numbers above and one of our team will be able to advise further on your order.
Q: Can I still buy a new car, or can I order a 202-reg car for July?
A: Yes - but we cannot guarantee a collection date just yet. If you know which car you want, and are ready to purchase, please contact one of the support emails or phone numbers above and one of our team will come back to you with the next steps.
Q: Can I purchase one of your used cars?
A: Yes - but we cannot guarantee a collection date just yet. If you know which car you want, and are ready to purchase, you can Reserve Online now with a refundable deposit from €99 - Once the transaction is complete, a member of the team will contact you to arrange the rest.
Q: Can I still apply for finance?
A: Yes - but we cannot provide a time-frame as to when we will have a response from our banking partners. Please fill in the forms on a used car and we will process the paperwork as normal. When you're passed, we will get in contact with you and arrange the rest.
Q: I would like to test drive a car
A: Unfortunately, as our showrooms are currently closed, we cannot facilitate test drives at this time. If you would like to organise a test drive in the future you can still submit a Book-A-Test-Drive enquiry which is an option on every new car and used car page too, and a member of the team will contact you to arrange the rest.
Q: Will you take a trade-in / give me a price for my car?
A: Yes - we do take trade-ins, please fill in the Value Now trade-in form on any of our New or Used car pages, and one of our teams will come back to you in due course.
Q: The service light came on in my car, what should I do?
A: Please contact our teams and the email/phone details above. We are operating an Emergency Service, by appointment only, to facilitate our customers and Frontline Healthcare / Emergency workers who require urgent repairs to their vehicles.
Q: I’ve been involved in an accident and my car requires urgent repairs?
A: Please contact our teams and the email/phone details above. We are operating an Emergency Service, by appointment only, to facilitate our customers and Frontline Healthcare / Emergency workers who require urgent repairs to their vehicles.
RAC - 1800 646 553 - Website Page
AA - 0818 227 228 - Website Page
Allianz - 01 613 3990 - Website Page
Aviva - 1800 44 88 88 - Website Page
For all other queries, please email/phone us now and a member of our team will be happy to help.